Service Agreement
Membership S.A.M.
Corptek
IT Solutions provides our clients with the best service and highest quality
products in the field. This Service Agreement Membership is between the
client (You or your company) and Corptek IT Solutions. Membership Agreements
are not transferable to other individuals or companies. The membership requires
the client/member to use Corptek IT Solutions as its Information Technology
Service Provider. As long as the member uses Corptek IT Solutions to perform
services and provide solutions.
Corptek
IT Solutions Agrees to:
- Provide
PC and Network service at a discounted rate according to the rate sheet.
The rates are subject to change according to economic variables. Clients
will be informed of the increases in rates 90 days prior to any increases.
- Provide remote support free for the first hour.
- Offer
discounts on purchases of parts and equipment.
- Reward
customer referrals in the form of gift cards, gas cards, and extended discounts.
Rewards are based on a percentage of the referral.
- Provide
priority service to members within 4 hours of call.
- Offer
night and weekend service without additional fees or charges.
Service Agreement Member Agrees to:
- Exclusively Use Corptek IT Solutions as
their Information Technology Service Provider
- Allow Corptek IT Solutions to use their
name and information to promote business.
- Not use other Information Technology Service
Companies or individuals to perform ANY type of work on their network or
systems as long as they are a member without consent of Corptek IT Solutions.
- Refer Corptek IT Solutions through “word
of mouth referrals”, yard signs, or other forms of advertising to generate
business and gain rewards.
